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Orders placed before 5 PM are typically dispatched the next business day. For local Bhongir deliveries (within 10km), we offer same-day or next-day delivery. Across Telangana, delivery usually takes 3-5 business days. We provide free delivery on orders over ₹2,000 within the local area.

We offer a hassle-free 7-day return and exchange policy for unworn, unwashed items with original tags intact. Custom orders and sale items cannot be returned. Returns are free for defective products, while exchanges have a nominal ₹50 processing fee.

Yes! Our in-house tailoring team offers expert alteration services for blouses, suits, and sarees. Basic alterations are complimentary with purchases over ₹3,000. For custom stitching, please visit our store or contact us for a consultation.

We accept Cash on Delivery (COD), UPI payments, debit/credit cards, net banking, and digital wallets like Paytm and PhonePe. For store purchases, we also accept cheques and bank transfers for bulk orders.

Once your order ships, you'll receive a tracking number via SMS and email. You can track it on the courier partner's website, or message us on WhatsApp at +91 70326 46047 with your name or bill number for an update.

Silk sarees should be dry-cleaned only. For storage, wrap them in muslin cloth and store in a cool, dry place. Avoid plastic covers for long-term storage. Heavy embroidered pieces should be aired out every 2-3 months and kept away from direct sunlight to preserve colors.