Get in Touch
Reach out to our dedicated team at Veerabhadra Shopping Mall. We're committed to providing exceptional support for all your inquiries and order assistance.
Multiple Ways to Reach Us
Choose your preferred communication method
Chat instantly with our team. Fast response times for urgent queries.
Start Chat+91-9912-555551
Phone Support
Speak directly with our knowledgeable customer service representatives.
Call UsMon-Sat: 11 AM - 8 PM
Email Support
Send us your detailed queries and we'll respond within 24 hours.
Email Ussupport@veerabhadra.store
Visit Us
Experience our collection in person at our flagship store in Bhongir.
Get DirectionsOpp. Gandhi Park, Station Road
Send Us a Message
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Frequently Asked Questions
Find quick answers to common inquiries
What is the estimated delivery time for orders?
Orders placed before 5 PM are typically dispatched the next business day. For local Bhongir deliveries (within 10km), we offer same-day or next-day delivery. Across Telangana, delivery usually takes 3-5 business days. We provide free delivery on orders over ₹2,000 within the local area.
What is your return and exchange policy?
We offer a hassle-free 7-day return and exchange policy for unworn, unwashed items with original tags intact. Custom orders and sale items cannot be returned. Returns are free for defective products, while exchanges have a nominal ₹50 processing fee.
Do you offer alteration or stitching services?
Yes! Our in-house tailoring team offers expert alteration services for blouses, suits, and sarees. Basic alterations are complimentary with purchases over ₹3,000. For custom stitching, please visit our store or contact us for a consultation.
What payment methods do you accept?
We accept Cash on Delivery (COD), UPI payments, debit/credit cards, net banking, and digital wallets like Paytm and PhonePe. For store purchases, we also accept cheques and bank transfers for bulk orders.
How do I track my order?
Once your order ships, you'll receive a tracking number via SMS and email. You can track your order using our website, or directly through the courier partner's website. For real-time updates, feel free to message us on WhatsApp.
How do I care for my silk and embroidered sarees?
Silk sarees should be dry-cleaned only. For storage, wrap them in muslin cloth and store in a cool, dry place. Avoid plastic covers for long-term storage. Heavy embroidered pieces should be aired out every 2-3 months and kept away from direct sunlight to preserve colors.
Check Your Order Status
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Have More Questions?
Our customer support team is available Mon-Sat, 11 AM - 8 PM to answer your questions. Whether it's about products, orders, or custom requests, feel free to contact us!